Uncover Spatial Biology in an Immersive Experience

Our Seattle Customer Experience Laboratory is ready to welcome you

Visit the NanoString Customer Experience (CX) Lab at NanoString’s headquarters in Seattle, Washington, offering a dedicated lab for all our platforms. 

Our CX lab provides personalized and scalable solutions for your research with the aim to maximize your customer experience, productivity and reliability. 

  • Find out how our technology works 
  • Learn about the slide preparation workflow 
  • Explore Region of interest (ROI) selection 
  • Gain know-how on data analysis methodologies 
  • Request virtual or in-person demonstrations 

What do we offer at the Customer Experience Laboratory?

We have a series of activities adapted to your needs

Join a Webinar
Get a Lab Tour
Take a Test Drive
Up Your Skills
Join a Webinar

New to NanoString? Want to learn more about our new technologies?

Get acquainted and up-to-date with our spatial biology technologies by joining one of our recurring ‘live from the CX lab’ webinars. You’ll receive an overview of our technology, its applications and software flexibility.

Learn More & Register

Get a Lab Tour

Get more information about our technologies

Interested in spatial biology and would like to see how it can enable your research? Discover the spatial ecosystem via an on-site project consultation and Lab Tour to see all the required instrumentation.

Request a Demo

Take a Test Drive

Want to experience our technology?

Do you want to test our technologies on your samples? Bring your own samples and run them yourself with our experts in our lab to experience the workflow from sample prep to data analysis.

Request a Test Drive

Up Your Skills

Want to refresh your knowledge?

Are you an existing customer wanting to deepen your knowledge by reviewing the workflow and data analysis pipelines? Refresh your technical know-how as you embark on your ambitious projects. Share this training with like-minded NanoString users.

Request a Re-training

To get in touch with the Seattle CX Lab, please contact cxlabsea@nanostring.com

Your peers have spoken

“My visit to CX Lab was a large dose of information combined with great satisfaction from associating with competent people who shared their professional knowledge with me. The CX lab offers access to all NanoString research platforms currently available on the market, providing personalized solutions for scientific projects.

Qualified and experienced research staff with extensive experience are happy to support other scientists. Thank you very much for valuable conversations and equipment demonstrations!”

Ewelina Ziolkowska

Researcher, Medical University of Łódź, Department of Hematology

“A brand-new customer experience laboratory where everything starts!

Excellent facilities and a friendly NanoString team who help you at every step to ensure successful projects.”

Gustavo Ayala

Citogen Lab Manager, Spain

“It was a great experience visiting the CX lab in Amsterdam. The team could answer all my questions about the technology, the instrument and the staining procedure. I felt that they are putting all their attention and time to make the experiment run smoothly and get the best quality results.

The team is really attentive to the needs of your specific experiment. The environment at the site was very pleasant and welcoming! Thank you CX lab crew!”

Natasha Danda

Research Engineer and Lab Manager, ICM Paris Brain Institute

Come and be a part of the spatial revolution and accelerate your research

Request a Tour or Test Drive