Uncover Spatial Biology in an Immersive Experience
Our Seattle Customer Experience Laboratory is ready to welcome you
Visit the NanoString Customer Experience (CX) Lab at NanoString’s headquarters in Seattle, Washington, offering a dedicated lab for all our platforms.
Our CX Lab provides personalized and scalable solutions for your research with the aim to maximize your customer experience, productivity and reliability.
- Find out how our technologies works
- Learn about the slide preparation workflows
- Explore Region of interest (ROI) selection on GeoMx® Digital Spatial Profiler
- Explore Field of View (FOV) selection on CosMx® Spatial Molecular Imager
- Explore bulk gene expression on nCounter® Analysis Systems
- Gain know-how on data analysis methodologies
- Request virtual or in-person demonstrations
What do we offer at the Customer Experience Laboratory?
We have a series of activities adapted to your needs
New to NanoString? Want to learn more about our new technologies?
Get acquainted and up-to-date with our spatial biology technologies by joining one of our recurring ‘live from the CX lab’ webinars. You’ll receive an overview of our technology, its applications and software flexibility.
Get more information about our technologies
Interested in spatial biology and would like to see how it can enable your research? Discover the spatial ecosystem via an on-site or virtual demo of the workflow or instrumentation. Ask questions and discuss potential projects or applications with our scientists.
Want to experience our technology?
Do you want to test our technologies on your samples? Bring your own samples and run them yourself with our experts in our lab to experience the workflow from sample prep to data analysis.
Want to refresh your knowledge?
Are you an existing customer wanting to deepen your knowledge by reviewing the workflow and data analysis pipelines? Refresh your technical know-how as you embark on your ambitious projects. Share this training with like-minded NanoString users.
To get in touch with the Seattle CX Lab, please contact cxlabsea.nanostring@bruker.com
Platforms Designed to Accelerate Sample to Discovery
nCounter® Analysis System
A complete and proven solution for digitally detecting and counting large sets of molecules.
GeoMx® Digital Spatial Profiler
Combines high-plex and high-throughput spatial analysis of RNA and protein expression data.
CosMx® Spatial Molecular Imager
FFPE-compatible, single-cell imaging platform for investigating morphologically-intact tissues.
AtoMx® Spatial Informatics Platform
Spatial multiomics data analysis meets the power and flexibility of cloud computing.
CellScape
Highly multiplexed whole-slide immunofluorescence imaging and quantitative spatial phenotyping.
Your peers have spoken
“A brand-new customer experience laboratory where everything starts!
Excellent facilities and a friendly NanoString team who help you at every step to ensure successful projects.”
Gustavo Ayala
Citogen Lab Manager, Spain
“It was a great experience visiting the CX lab in Amsterdam. The team could answer all my questions about the technology, the instrument and the staining procedure. I felt that they are putting all their attention and time to make the experiment run smoothly and get the best quality results.
The team is really attentive to the needs of your specific experiment. The environment at the site was very pleasant and welcoming! Thank you CX lab crew!”
Natasha Danda
Research Engineer and Lab Manager, ICM Paris Brain Institute
“My visit to CX Lab was a large dose of information combined with great satisfaction from associating with competent people who shared their professional knowledge with me. The CX lab offers access to all NanoString research platforms currently available on the market, providing personalized solutions for scientific projects.
Qualified and experienced research staff with extensive experience are happy to support other scientists. Thank you very much for valuable conversations and equipment demonstrations!”
Ewelina Ziolkowska
Researcher, Medical University of Łódź, Department of Hematology
Visiting the CX lab in Seattle was a great experience as a new PI really trying to get experience with the instrument, the procedures, and best-practices. The team (Mike and Leon) had tips + tricks that helped me to operationalize my own lab environment. They really could answer any of my questions and had a lot of knowledge about previous instrument prototypes, things they’d tried before, and even better what was coming next! While I was there the whole transcriptome results on CosMx came out for the first time and it was good for me as a customer to see how excited and inspired the team was about the science and how we could all move many fields with this spatial technology. I also was able to meet some of the architects of the customer-interfacing support for NanoString systems, all based in the building! Worth the visit many times over.
Carolyn Sangokoya, MD, PhD
Assistant Professor, UCSF Department of Pathology
