Uncover Spatial Biology in an Immersive Experience
Our European Customer Experience Laboratory is ready to welcome you
In addition to our existing Customer Experience lab in Seattle, in April 2022 we opened NanoString’s European Headquarters in Amsterdam, the Netherlands, offering a dedicated Customer Experience (CX) Laboratory for all our platforms to researchers from Europe, Africa and the Middle East.
Our CX lab provides personalized and scalable solutions for your research with the aim to maximize your customer experience, productivity and reliability.
- Find out how our technologies work
- Learn about the slide preparation workflow
- Discuss your experimental design including Region of interest (ROI) selection
- Gain know-how on data analysis tools and services
- Request virtual or in-person demonstrations
What do we offer at the Customer Experience Laboratory?
We have a series of activities adapted to your needs
New to NanoString? Want to learn more about our new technologies?
Get acquainted and up-to-date with our spatial biology technologies by joining one of our recurring ‘live from the CX lab’ webinars. You’ll receive an overview of our technology, its applications and software flexibility.
Get more information about our technologies
Interested in spatial biology and would like to see how it can enable your research? Discover the spatial ecosystem via an on-site project consultation and Lab Tour to see all the required instrumentation.
Want to experience our technology?
Do you want to test our technologies on your samples? Bring your own samples and run them yourself with our experts in our lab to experience the workflow from sample prep to data analysis.
Want to refresh your knowledge?
Are you an existing customer wanting to deepen your knowledge by reviewing the workflow and data analysis pipelines? Refresh your technical know-how as you embark on your ambitious projects. Share this training with like-minded NanoString users.
Platforms Designed to Accelerate Sample to Discovery
nCounter® Analysis System
A complete and proven solution for digitally detecting and counting large sets of molecules.
GeoMx® Digital Spatial Profiler
Combines high-plex and high-throughput spatial analysis of RNA and protein expression data.
CosMx™ Spatial Molecular Imager
FFPE-compatible, single-cell imaging platform for investigating morphologically-intact tissues.
AtoMx™ Spatial Informatics Platform
Spatial multiomics data analysis meets the power and flexibility of cloud computing.
The CosMx™ SMI and decoder probes are not offered and/or delivered to the Federal Republic of Germany for use in the Federal Republic of Germany for the detection of cellular RNA, messenger RNA, microRNA, ribosomal RNA and any combinations thereof in a method used in fluorescence in situ hybridization for detecting a plurality of analytes in a sample without the consent of the President and Fellows of Harvard College (Harvard Corporation) as owner of the German part of EP 2 794 928 B1. The use for the detection of cellular RNA, messenger RNA, microRNA, ribosomal RNA and any combinations thereof is prohibited without the consent of the President and Fellows of Harvard College (Harvard Corporation).
Your peers have spoken
“A brand-new customer experience laboratory where everything starts!
Excellent facilities and a friendly NanoString team who help you at every step to ensure successful projects.”
Gustavo Ayala
Citogen Lab Manager, Spain
“It was a great experience visiting the CX lab in Amsterdam. The team could answer all my questions about the technology, the instrument and the staining procedure. I felt that they are putting all their attention and time to make the experiment run smoothly and get the best quality results.
The team is really attentive to the needs of your specific experiment. The environment at the site was very pleasant and welcoming! Thank you CX lab crew!”
Natasha Danda
Research Engineer and Lab Manager, ICM Paris Brain Institute
“My visit to CX Lab was a large dose of information combined with great satisfaction from associating with competent people who shared their professional knowledge with me. The CX lab offers access to all NanoString research platforms currently available on the market, providing personalized solutions for scientific projects.
Qualified and experienced research staff with extensive experience are happy to support other scientists. Thank you very much for valuable conversations and equipment demonstrations!”
Ewelina Ziolkowska
Researcher, Medical University of Łódź, Department of Hematology
