Knowledge Base/FAQs

Our technical experts have compiled a wide variety of information on our products, systems, and applications. Whenever you need it, this database serves as a technical resource developed specifically to answer your questions and assist you with troubleshooting.

Select a topic below to browse the Knowledge Base.

Systems

nCounter Pro/MAX/FLEX


SPRINT Profiler


Assays and Applications

General


Sample Processing and Input


Bioinformatics


Protein


Cell Suspension-Based Assays (i.e. Immune Cell Profiling)


Lysate-Based Assays (i.e. Solid Tumor for lysate)


FFPE-Based Assays (i.e. Solid Tumor for FFPE)


Data Analysis and Normalization

General

Need Help? Visit NanoString University.

NanoString University logo

NanoU, our support portal, offers a wealth of documentation and training materials.

Still stuck? Contact Support.

Email: support@nanostring.com

Tel: 1-888-358-6266
For support, press 2