Uncover Spatial Biology in an Immersive Experience

Our European Customer Experience Laboratory is ready to welcome you

In addition to our existing Customer Experience lab in Seattle, last April 5th we celebrated the opening of NanoString’s European Headquarters in Amsterdam, the Netherlands, offering a dedicated Customer Experience (CX) Laboratory for all our platforms. 

We strive to bring innovation to your research 

Our new CX lab provides personalized and scalable solutions for your research with the aim to maximize your customer experience, productivity and reliability. 

  • Find out how our technology works 
  • Learn about the slide preparation workflow 
  • Explore Region of interest (ROI) selection 
  • Gain know-how on data analysis methodologies 
  • Request virtual or in-person demonstrations 

Three Platforms. Unlimited Potential.

nCounter Pro Analysis System

nCounter Pro®
Analysis System

GeoMx Digital Spatial Profiler

Digital Spatial Profiler

CosMx Spatial Molecular Imager

Spatial Molecular Imager

What do we offer at the Customer Experience Laboratory?

Because we want to accompany you at every stage of your Spatial Biology journey, we created a series of training activities adapted to your needs.  

Want to get acquainted and up-to-date with our Spatial Biology technologies? Join these monthly ‘live from the CX lab’ webinars to get you a technology overview, its applications and software flexibility.

Interested in Spatial Biology and would like to see how it can enable your research? Discover the spatial ecosystem via an on-site project consultation to see all the required instrumentation.

Are you an existing customer wanting to deepen your knowledge by reviewing the workflow and data analysis pipelines? Refresh your technical know-how as you embark on your ambitious projects.

Please note these CX lab trainings are:

  • Free-of-charge (travel/accommodation costs are not included)
  • Limited to small groups of researchers
  • Organized on a monthly basis

To get in touch with the Amsterdam CX Lab, please contact cxlabams@nanostring.com

Your peers have spoken

“It was a great experience visiting the CX lab in Amsterdam. The team could answer all my questions about the technology, the instrument and the staining procedure. I felt that they are putting all their attention and time to make the experiment run smoothly and get the best quality results.

The team is really attentive to the needs of your specific experiment. The environment at the site was very pleasant and welcoming! Thank you CX lab crew!”

Natasha Danda

Research Engineer and Lab Manager, ICM Paris Brain Institute

“A brand-new customer experience laboratory where everything starts!

Excellent facilities and a friendly NanoString team who help you at every step to ensure successful projects.”

Gustavo Ayala

Citogen Lab Manager, Spain

“My visit to CX Lab was a large dose of information combined with great satisfaction from associating with competent people who shared their professional knowledge with me. The CX lab offers access to all NanoString research platforms currently available on the market, providing personalized solutions for scientific projects.

Qualified and experienced research staff with extensive experience are happy to support other scientists. Thank you very much for valuable conversations and equipment demonstrations!”

Ewelina Ziolkowska

Researcher, Medical University of Łódź, Department of Hematology

Come and be a part of the spatial revolution and accelerate your research

Request a Tour or Information